our policies & philosophy

To offer a safe and nurturing environment that supports social, emotional, intellectual and physical development. We recognize every child's unique ways of learning and adapt our activities to meet each child's specific needs. Most importantly we provide your child with a fun and encouraging setting to build self confidence and a positive self esteem.

Inclusive Child Care...
We work closely with the Langley Child Development Centre and The Ministry of Education to provide an inclusive setting. We welcome Families and their own Personal Assistance (B.I., SEA, B.A.) to our Center and Team of Staff. If Families do not have the assistance required to support their child, we will hire staff that can join our team! As we do with all our registrants, a Meet and Greet is held so as to get to know each other and have a better understanding of the diagnosis and what their needs are. It is our pleasure to work with families and help them to reach their goals for a promising future for their child.

Health & Safety Plans / Policies
All staff is required by Fraser Health and our Facilities to sign all our Policies. Each policy represents and encourages our centers to be safer, secure, comfortable, aware of our students and surroundings. By implementing and signing our policies, we are upholding and carrying out healthier and safer centers!

Our Policies are:
Playground, Washroom Use, Transfer with Care, Forest Play, Screen Time, Active Play, Release of a Child...
Each signifying the importance of health, safety, commitment, and follow through!

Health Policy
Students who become too ill to participate in activities should not be in attendance. If your child becomes ill at the center, we will call you! If you are not available then we call your emergency contact. If the situation becomes urgent, then staff will follow the emergency procedures. *If your child becomes sick during attendance at school, we can not for the health of the other students have your child attend. Please phone us and keep your child at home if they:

  • Have a contagious infection, including pink eye.
  • Have a communicable disease.
  • Have a fever over 38 degrees Celsius.
  • Are vomiting or have diarrhea.
  • Have a skin infection or undiagnosed rash.

Any communicable diseases, contagious infection, pink eye; will be reported to Licensing & Public Health.

Medication
Our staff can only administer medication (prescription or non-prescription) when a Permission Administer Form has been filled out and signed by the parent. All medications must be in their original containers showing dosages and information. The forms can be picked up at our center. The medications will be kept in a locked up location.

Emergency Procedures
When children are in our care, their health and safety is our main focus. So, to promote health and safety we ensure a clean, safe and well-maintained environment. All First Aid Kits, Emergency Contact Information, Allergy and Medical Alerts are kept in the classroom, and taken with us on all field trips. Please keep us informed and update of any and all changes in your information, including your current phone numbers. All our staff members are familiar with the Emergency Procedures Manual. Fire and earthquake drills will scheduled and practiced on a regular basis. All drills are kept dated and documented in a binder filed in the classroom.

Fire Drills
Fire and earthquake drills are scheduled and practiced on a monthly basis. All drills are kept dated and documented on the safety wall. Fire Deparment and Fraser Health check these regularly. We also particpate in our home schools Fire and Earthquake Drills!

Discipline
Kids in the Grove staff believe that discipline should be taken in a more positive approach. Behavior that is acceptable should be praised and encouraged. This allows the child to feel good about themselves and their behavior. Asking a child to stop and think about his/her unpleasant behavior allows the child to teach themselves self-control. Our program policy assists children in using their words to talk out their problems or to use redirection to eliminate a conflict situation. We encourage children to express their feelings and work with each other to help each other feel good. Under NO circumstances will corporal punishment be used. No child will be subjected to ridicule, sarcasm, labeling or demoralizing.

The goals in our program are to:

  • Demonstrate and encourage appropriate behavior.
  • Encourage students to understand and follow program rules.
  • Appropriate supervision of students at all times.
All staff will be proactive to effectively manage students behavior. These steps include: Working with the families to help students develop their own way to managing their behavior. Always having age and ability appropriate activities and events available. Offering and teaching others to have positive feedback, praise and recognition. Establishing natural and logical consequences for the students.

Under the "Child Care Licensing Regulations Sec.27"; Staff will ensure that no child enrolled in a facility is, while under the care or supervision of the licensee: subjected to shoving, hitting, shaking, spanking or any form of corporal punishment, subjected to harsh, belittling or degrading treatment, whether verbal, emotional or physical, that would humiliate the child or undermine the child's self-respect. as a form of punishment, confined, physically restrained or kept, without adult supervision, apart from other children, and as a form of punishment, deprived of meals, snacks, rest or necessary use of a toilet.

Sign In/Sign Out
"Licensing requires all parents to sign their child in & out!"
In order to ensure your child's safe arrival & departure the child must be signed in & out. We will not accept any child; that has been dropped off to sign themselves in. If your child is dropped off without their parent signing in; you, the parent will be contacted to come back for your child.

Sign in sheets are provided on a daily basis by the entrance and exit of the classroom.

Late Pick Up Charge
Please be sure to pick up your child before we close at 6:00p.m. Staff are scheduled to work until 6:00p.m. sharp and it is against licensing regulations to leave your child unattended. If you are not on time, you will be charged/invoiced a late pick up fee! If possible, please phone us and let us know you are running late so we can reassure your child. Late Fees: $10 for first 15 minutes. $1 for every minute after. In the event that a child is not picked up by the closing time the following procedures will be demonstrated: Staff will attempt to phone the parents . If there is no answer, staff will call the emergency contact on the registration form. If no one answers there, and the child has not been picked up by then we will contact Emergency Services of the Ministry for Children and Families. A note will be left on the door explaining where the child is.

Custody Orders & Arrangements
If a family has specific custody agreements or court orders, a copy must be provided to our staff and will be kept in that child/s files. If the parents or guardians live separately, staff expects the information given by the enrolling parent/ guardian to be accurate. For without custody agreements or court orders on file, we cannot deny access to the non-enrolling parent or guardian. A copy of pick up and access schedules should be authorized and signed by both parents and kept in the child's file.

Absences
Please notify us if your child will not be attending our program for the day.We expect the children's arrival both in the morning & afterschool. If a child is absent, delayed we will do the following:

  • Check with the office and have child paged (if possible).
  • Complete a thorough search of the school building and grounds.
  • Phone the parent or guardian and other emergency contacts.
  • If no information has been received, then we contact the police and report the child missing.

Illness
Students who become too ill to participate in activities should not be in attendance. If your child becomes ill at the center, we will call you! If you are not available then we call your emergency contact. If the situation becomes urgent, then staff will follow the emergency procedures.
*If your child becomes sick during attendance at school, we can not for the health of the other students have your child attend. Please phone us and keep your child at home if they:
Have a contagious infection, including pink eye. Have a communicable disease. Have a fever over 38 degrees Celsius. Are vomiting or have diarrhea. Have a skin infection or undiagnosed rash. Any communicable diseases, contagious infection, pink eye; will be reported to Licensing & Public Health.

Release of a Child
Please inform us if you have made special arrangements for someone to pick up your child, even if that person is on the registration form. All staff sign a "Release of a Child" policy form so as children are released into that persons care safely! Staff will only release a child to an "authorized person", who is adequately able to care for the child. Staff will not release a child under 12 years of age to anyone without picture ID.

Withdrawal/Change of Registration
Parents are to notify the Head Office providing one month's notice of withdrawal or decrease of attendance. If the required notice is not given then one month's fee will be charged to you in lieu of notice. Should any problems or concerns arise during your child's attendance at our Facility; we reserve the right to have your child withdrawn from our program without retribution and with a

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